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IT Specialist

SWISSto12 is one of the world’s fastest-growing aerospace companies, evolving from its pioneering use of 3D printing technologies for high-performance Radio Frequency (RF) products and applications to recently announcing the manufacture of entire geostationary telecom satellites, called HummingSat, that define a new category in space.

SWISSto12 is a leading provider of Radio-Frequency (RF) products and sub-systems for aerospace applications. The company’s patented 3D printing technologies and associated product designs are unique to deliver lightweight, compact, highly performing, and competitive RF products.

SWISSto12 is also providing the HummingSat as the world’s first commercial telecom GEO SmallSat developed in collaboration with the European Space Agency (ESA). Its uniquely compact size combined with highly capable telecom payloads allows telecommunications operators to deploy a cost-efficient, compact and agile asset without sacrificing performance or security. HummingSat has recently been selected by Inmarsat to build three I-8 satellites and in 2022 by Intelsat to build the I-45 satellite. If you are looking for position where you can play an active role in contributing to innovative and growing company, this role is for you.

In this role, you will be responsible for the following:

  • Act as the deputy of the SWISSto12 IT Manager,
  • Provide Level 1 and Level 2 technical support, swiftly resolving issues related to software, IT hardware, and networking. Utilize your experience in handling complex IT environments,
  • Collaborate with the IT Manager to implement strategic IT solutions that enhance operational efficiency, drawing on previous experience in deploying similar solutions across multiple bases and organizations,
  • Manage the setup and configuration of, network equipment, endpoints and peripheral devices, ensuring all installations align with the IT strategy. Facilitate and maintain the physical and software setup of the IT systems for employees, partners, and facilities,
  • Maintain documentation of IT inventory, support requests, and user interactions, ensuring a seamless flow of information and resource tracking,
  • Ensure cyber security compliance, implement and maintain systems and protections with reference to national and international IT standards,
  • Engage with multiple teams on exciting projects and technology rollouts, contributing to cross-functional initiatives with a focus on enhancing IT infrastructure,
  • Occasionally, you will be asked to participate in general tasks and services inherent to a dynamic fast-growing company,

Required experience and competencies:

  • 5 or more years of experience in IT support roles, with a strong background in providing high-level support in demanding and varied environments, as evidenced by previous roles in international settings and diverse industries.
  • Comprehensive understanding of computer systems, mobile devices, other tech products, and a keen ability to adapt these skills to support advanced aerospace technologies,
  • Strong ability to manage multiple tasks simultaneously and adapt quickly to shifting priorities in a dynamic, fast-paced environment,
  • Strong problem-solving skills, with a history of effectively managing complex technical issues and a proactive approach to finding solutions,
  • HES or Bachelors or Masters degree in Information Technology or similar,
  • Language: Full professional proficiency in both English and French, with excellent verbal and written communication skills,
  • ITIL knowledge would be a plus

Interested applicants are requested to apply through LinkedIn

More about SWISSto12:

SWISSto12 has successfully established contracts with Inmarsat/ViaSat, Intelsat and ESA for HummingSat as well as contracts for their RF product line in Europe and the US with prominent partners and customers such as Thales, Lockheed Martin and the ESA. SWISSto12 is a spin off from the Swiss Federal Institute of Technology in Lausanne (EPFL), is privately owned and backed by prominent Swiss and European Investors. SWISSto12 is headquartered in Lausanne, Switzerland, and operates a US-subsidiary in Foster City California and another team in New Hampshire. The company is well funded for its near and mid-term developments and backed by a solid customer revenue stream.